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Patient Rights and Responsibilities

Patient Rights

As a Patient of Central North Alabama Health Services, Inc., you have the following rights:

  • Care provided without regards to race, creed, sex or national origin.
  • Considerate, respectful and dignified care in a clean and safe environment.
  • Expect that all communications and records pertaining to your care will be treated as confidential.
  • Approve or disapprove the release of any disclosures of medical records except when law requires the release.
  • Access, request amendment to and receive an accounting of disclosures regarding your own health information as permitted under applicable law.
  • Expect every consideration of your privacy concerning your medical care and treatment.
  • Obtain from your healthcare provider complete, current information about your diagnosis, treatment and prognosis in terms you can understand. Your designated surrogate decision-maker can exercise your rights as permitted under applicable law.
  • Know the identity and professional status of all persons participating in your care.
  • Accept or refuse medical care, treatment and services to the extent permitted by law, and to be informed of the potential medical consequences of such action.
  • Receive information about your diagnosis, treatment and prognosis. This information will help you to make informed decisions regarding your care.
  • Participate in the consideration of ethical issues that may arise in your care.
  • Refuse to participate in the experimental treatment.
  • Examine and receive an explanation of charges related to services rendered
  • Receive pain management from our organization, this may occur through referral.
  • Express a complaint and to expect response to that complaint within a reasonable period of time.
  • Obtain care from other clinicians within the PCMH, seek a second opinion and specialty of care.

Patient Responsibilities

As a Patient of Central North Alabama Health Services, Inc., you have the following responsibilities:

  • Be considerate and cooperative in dealing with our medical center staff and to respect the rights and property of fellow patients.
  • Ask any questions you may have and to seek clarification in order to understand your illness or treatment.
  • Obtain and carefully consider all information you may want or need in order to give informed consent for a procedure or treatment.
  • Participate in self-management activities.
  • Weigh the potential consequences of any refusal to comply with instructions or recommendations of your healthcare provider.
  • Schedule appointments and to arrive at our medical centers on time for your scheduled visits.
  • Notify us at least 24 hours prior to your appointment if you must cancel.
  • Follow instructions recommended by your healthcare provider pertaining to schedules, medications and treatments.
  • Notify your healthcare provider concerning any changes in your medical condition.
  • Give accurate and complete personal, medical history (including current medications), financial and insurance information.
  • Comply with the medical center’s rules and regulations relative to patient care and conduct.
  • Pay promptly for services rendered.

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Know Your Numbers Day- Huntsville Family Health Center
9:00 am - 12:00 pm
The only way to know if you have high blood pressure (HBP or hypertension) is to have your blood pressure tested. Understanding your results is key to controlling high blood pressure. High blood pressure puts you at an increased risk for heart disease, heart failure, and stroke, among other things. Our healthcare staff , ...
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Know Your Number Day – Toney Family Health Center
8:30 am - 12:00 pm
The only way to know if you have high blood pressure (HBP or hypertension) is to have your blood pressure tested. Understanding your results is key to controlling high blood pressure. High blood pressure puts you at an increased risk for heart disease, heart failure, and stroke, among other things. Our healthcare staff , ...
Know Your Numbers Day – New Market Clinic
1:00 pm - 4:00 pm
The only way to know if you have high blood pressure (HBP or hypertension) is to have your blood pressure tested. Understanding your results is key to controlling high blood pressure. High blood pressure puts you at an increased risk for heart disease, heart failure, and stroke, among other things. Our healthcare staff , ...
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Beginners Get Moving Classes
9:00 am - 11:00 am
These certified instructor-led sessions are geared towards people who are new to exercise or are getting back to exercising.  This free event is open to CNAHSI patients, staff, and the public. Registration is required.  Space is limited register today at National May Observances – Central North Alabama Health Ser , ...
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Know Your Numbers Day – Athens Family Health Center
9:00 am - 12:00 pm
The only way to know if you have high blood pressure (HBP or hypertension) is to have your blood pressure tested. Understanding your results is key to controlling high blood pressure. High blood pressure puts you at an increased risk for heart disease, heart failure, and stroke, among other things. Our healthcare staff , ...
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